Shipping, Policies & Information
Please read before purchase
Payment accepted by Paypal. Most orders are shipped within 3 days if placed on a weekday. Orders place on the weekend or public holidays will be processed the next working day.
No orders will be shipped until payment is received. If payment is not made within 7 days of placing an order in your basket then the order will be cancelled.
If you wish to cancel an order please do so within 24 hours of making your payment. After 24 hours we can not cancel the transaction as orders are normally processed within that time.
In the European Union (EU), the manufacture of cosmetics is governed by the EU Cosmetics Regulation((EC) No. 1223/2009). This Regulatin and its amendments are directly applicable in all 27 EU countries. These regulations apply to cosmetics made for sale to the general public.
All of Cosmic Glows lacquer bases, liquid pigment tinters, top and base coats, conform to the current EU regulations and are high quality professional cosmetic grade products. Some Pigments and glitters are non cosmetic grade, It is stated which of our pigments are and are not cosmetic grade.
All products are vegan and cruelty-free and suitable for nail polish art making and other art and craft making.
Each product has its detailed information in its listing.
All UK orders (see exceptions below) are shipped by courier and require a signature on arrival.
Suspension Base / Lacquer Bases - £7.99** (hazardous goods shipping)
Orders are processed and dispatched on weekdays. Delivery by Next Day Courier. Any orders weighing more than 10kg will have additional shipping charges.
Postage for Glitters, Micas, Steel Agitators, Stir Sticks, Funnels, and Polish Bottles if less than 10 ordered - RM signed for £2.80**
Postage to Europe for will be via 2nd class mail at a flat rate of £3.50 no matter how much glitter is ordered. Unless ordered with Suspension base, Liquid tints, top/ base coat or polish bottles
(**excluding Highlands & Islands, Northern Ireland, Chanel Islands, Isle of Man and Scillies - please contact us to arrange a Custom Order).
Cosmic Glows is a European (EU) supplier.
We ship to most parts within Europe , if you don't see your country listed- please contact us for a Quote.
Your parcel will need a signature on arrival at your address. Orders are normally processed and sent within 2-4 working days of ordering except for weekends and public holidays. Once your order is dispatched, it is sent by Next Day Courier delivery for UK orders. If you are not present to sign for delivery the driver will leave a card for you to contact them to re-arrange a delivery time.
If you want items delivered to a different address please notify us upon placing the order.
In the event a package is returned to us, we will contact you to enquire if you would like the package redelivered- You will be required to pay for this additional shipping charge if package is redelivered, or you may request a refund- (Minus the original shipping charge)
**IMPORTANT** If you purchase Nail Polish Suspension Base you are confirming that you are an adult, over the age of 18 years, and understand the hazards of handling nail polish base:
1. Keep away from children.
2. Do not expose Suspension Base to a spark or naked flame
3. Work in a well ventilated area when handling this product.
4. MSDS available on request.
5. We reserve the right to cancel any orders at any time